Customer Comments

Here's what my customers said ...


Hi Helen,

I ordered the goods because I am a brownie unit helper and we all undertake a theme night per term.

One of the ideas the brownies came up with was pirates so I was very pleased to find your site.

I think they will be thrilled with the craft that I was able to get, which reminds me, I will be placing another order soon - I under estimated!

I was very satisfied with the overall service that I received from you.

I certainly will be letting other people know about your site. You have good communication, brilliant service and the post and packing very reasonable and very swift.

Overall a very satisfied customer :).

You will be hearing from me soon as I have to place another order, but have no qualms in ordering from you again.

Thanks again for a great service,

Kind regards,

Vanessa Dawson
Plymouth, Devon



Dear Helen,

I thought your service was very good and yes I will certainly be ordering from you again - in fact, probably today!

Initially I had been a bit concerned about delivery, but having the 'comments' section on the order form is great, as I could explain the urgency, and even better, you responded promptly with reassuring despatch details.

I think it is reassuring to feel that you're dealing with 'a real person'.

Parcels are very well packaged and the goods arrived in perfect condition.

We were initially looking on the web for Shrinkles, but while browsing through your site, came across the lovely butterfly party pack which seemed perfect for my daughter's forthcoming party.

Although not cheap, it does seem good value for something special.

Thanks again for such good service!

Susie Moor
Bishop's Stortford, Hertfordshire



Hi Helen,

My feedback for you is 100% positive.

You could not have been more helpful and I would happily recommend you to a friend.

Indeed I can see myself ordering shrinkles for my other daughters party.

Many thanks,

Elaine Lunts
Westbury-on-Trym, Bristol




Just to say I found ordering from you quick, excellent value and professional all round.

Ashley Dunlop
Tonbridge, Kent



Couldn't be happier - service was fast, goods arrived well packaged with no damage.

Child who received this as their birthday present was completely delighted.

Success all around!

Will definitely be coming to you for all of our children's friends birthday requirements.

Thank you,

Rossalyn Witherall
Edithmead, Somerset




Hi, great service all round.

Will certainly use you again when birthdays start to come around!

Brilliant packaging, speedy delivery and an all round very communicative and superb service.

Many thanks,

Paula Quennell
Radstock, Somerset




I was very satisfied with my order, the service was speedy and the product is fantastic and arrived in perfect condition.

I would highly recommend.


Lorna Colwill
Portreath, Cornwall



I was very impressed with your overall service.

Product arrived very promptly, everything well presented so would not hesitate to order again from you.

I have a 7yr old boy who is quite into sewing and never see any suitable products for him.

Thanks again,

Gill Tomkins
Reigate, Surrey



Hello Helen,

I was more than satisfied with the service provided and would have no hesitation in recommending you to friends and family.


Debbie Barker
Grays, Essex



All was excellent.

It was well packaged and prompt and a great product.

Thanks very much,

Kate Combe
Hexham, Northumberland



Hi Helen,

The service, parcel, item and communication were excellent and I would order from you again and recommend you.


Clive Trickey
Nailsea, North Somerset



Hi Helen,

I was very well satisfied with my order from your website.

It arrived in good order and in time for the holidays.

I would have no hesitation in using your website again.

Thank you,

Rhona Davies
Blantyre, GLASGOW, Scotland




I'm very happy with the quality, price of goods and speed of delivery.

My son and neighbour's son are very much into Shrinkles at the moment.

If they need any more I'll certainly come to you!


Dr Audrey Matthews
Loughborough, Leicestershire



Excellent service - very personal.

Thanks for letting me know when the item came in.

Alison Di Paola
Stewartfield, East Kilbride, Scotland




Thank you.

Everything was fine, the item as I hoped, delivery well in time and your service very friendly and efficient.

My granddaughter has just started cross stitching so if she wants more I will order from you and/or recommend.

Pat Rose
Bedford, Bedfordshire



Dear Helen,

My experience of dealing with you was fantastic.

A great selection of products with good descriptions and the items I ordered were delivered very promptly and exceeded my expectations.

Good value, the parcel was well packaged, overall a pleasure to do business - I would certainly recommend you.

Julie Carpenter
Swalcliffe, Oxon



Thank you for the service - it was very prompt the parcel was excellently packaged.

My daughter is really pleased with the item.

I would definitely use you again and would recommend you.

Thank you.

Many thanks,

Rosemary Fortune
Warrington, Cheshire



Hi Helen,

Just a quick note.

I was very happy with the items I ordered.

The parcel was packaged well and another order form was included.

The parcel arrived more quickly than larger companies selling the same items.

Overall if my daughters are still into the same sort of items I would not hesitate to order from you again.


Fiona Broadley
Matlock, Derbyshire




You yet again provided excellent and friendly service and delivered very quickly a well packed and excellent product.

The reason I came back to you was because my step granddaughter was so pleased with the last product I bought for her from you.

I would be happy to recommend you and your products and services to others.

You are doing a great job and should be rightly proud.

Best wishes,

Pat Morgan-Webb
Rugeley, Staffordshire



Hi Helen,

The package arrived safely within a few days, the service was fantastic and I will be ordering from you again in the near future.

Tracey Cullip
Milton Keynes, Buckinghamshire



Dear Helen,

I was delighted with the items I purchased and the service I received.

The parcel arrived quickly and the contents were in perfect condition.

I have given the details of your website to a friend whose grand-daughter is very keen on "making and doing" the same as my 7 year old grandson.

Sadly there isn't always very much choice in the shops for this type of thing.

I would be more than happy to buy from you again and I will recommend you to my friends whenever I get the chance.

Kathy Whittaker
Ipswich, Suffolk



Hi Helen,

Just a quick message to tell you I was very happy with my order.

I received it in very good condition and delivery was exceptionally quick.

My daughter was very happy with her presents and we will be having a go at making a few things during the Christmas break.

I am sure I will order more from you in the near future and will certainly be telling my friends and family about these.

Kind Regards,

Leanne Davies
Burry Port, Wales



Hi Helen,

I was greatly impressed with your communication regarding my order.

The childrens cross stitch kit was as demonstrated online.

This is the best order I have placed this Christmas and will definitely order again.

Childrens cross stitch kits are rare so I would be pleased to learn of any new products for kids.

Thanks again,

Jo Davie
Loughborough, Leics



I was delighted with the service, the speed and the product.

I would definitely use the service/site again.

The original product that I ordered was out of stock - the bumper pack of christmas shrinkles - so this was my 2nd choice, but I was very pleased.

Thanks for the e-book too. My kids are only 3 and 5 so some are suitable, others might be a bit hard for them.


Lynda Scrimger
West Rainton, Co Durham



Thanks - the service was prompt and friendly and it was reassuring to know that the order had been received, and then dispatched.

It arrived in good condition.

I have passed your details on to others already.

Marion Morgan
Dereham, Norfolk



Dear Helen,

Thank you for your excellent service, I received my goods well wrapped and on time.

Thanks again for your great service.

Angie Murray
Ballymena, Co Antrim, Northern Ireland



Hello Helen,

The service you have given is fantastic, but most importantly of all it is personal.

The sequin art is for my daughter as she is horse mad and now I know where I can obtain these I will certainly be back!

I would most certainly recommend you to friends and family.

Thank you so much again for such a wonderful personal service!

Kind regards,

Sue Stallan
Epping, Essex



Hi Helen,

Just to let you know I was delighted with the service I received from you.

You were kind enough to email me to let me know the parcel was on its way (just as you'd promised when I phoned you).

The parcel arrived within 2 days, well packaged and the item was exactly as requested.

My stepdaughter was very impressed I'd managed to locate the item (a Sequin Art kit) as apparently they're like gold-dust!

I would definitely contact you again for any similar item and also would have no hesitation in recommending your company.

It truly was a brilliant service and also a very easy website to use.

Thank you,

Margaret Standen
Bordon, Hampshire




I was more than pleased with the service I received.

I had problems with the site but thanks to your advice was finally able to place an order.

The goods were delivered promptly and in good condition.

I would definitely recommend your site to others and visit it again if I require further goods.


Maddy Stocks
Manchester, Lancashire



Hi Helen,

Just quickly, you know what it is like this time of year.

I found the whole shopping experience, easy, quick, efficient and I would recommend your site and shop with you again.

Happy Christmas,

Jacqui Phelps
Twickenham, London



Great service, found just what I wanted, very quick delivery & good value postage charges for 1 item only. Great service.

Dale Kitching
Aboyne, Aberdeenshire, Scotland



Just thought I would email and thank you for sending my order through so quickly.

I'll be honest, when I found your website and ordered the shrinkles I really didn't think that they would be here before Christmas.

I will certainly order from you again and will recommend to friends too.

Thank you again.


Marina Hudson
Littlehampton, West Sussex



Hi there Helen,

HAPPY CHRISTMAS - the service was brill, the parcel was wrapped very well and delivered very fast.

Joyce Newell
Whitehill, Surrey



Dear Helen,

I was extremely impressed with the service and the packages look great.

I'll have to wait until Santa delivers the parcel to my daughter on Christmas Eve to let you know about the items - but I'm sure she'll love them.

I will be recommending you to my friends and will use your site again.

Many thanks,

Julia Boyle
Guildford, Surrey




I was really pleased with every aspect of buying from you.

Great prices, arrived promptly and unlike many things I've ordered as Christmas presents, the box came without being bashed or spoiled!


Reisha Adams
Dudley, West Midlands




I was extremely pleased with the service I received and would definitely use you again.

The parcel arrived quickly, the products were well packaged and arrived in excellent condition.

Many thanks,

Sharon Estall
Carterton, Oxon



Dear Helen,

I was extremely pleased with your service.

The parcel arrived very promptly and was packaged well.

I would certainly use your company again for any other orders I might like.

Many thanks,

Annie Waller
Hove, Sussex



Hi Helen,

I have got this for my Grand-daughter for Xmas (it was on her list).

Her Mother had not been able to find it so I searched and found your site.

I was impressed with the way the order was handled - keeping me informed of its progress and the speedy delivery.

It looks lovely and I am sure Charlotte will enjoy making it.

No doubt I will be back in the future to place another order and will certainly recommend your site to friends.

Thank you again,

Linda Seberry
Wimborne, Dorset



Hi Helen,

Just a quick e-mail to say how pleased I was with the party bags and art & crafts I received from you for my daughters birthday party.

I was amazed at how quickly I received the parcel after ordering from your website. It certainly took the panic out of organising a childs party.

The kids were thrilled with their party bags and really enoyed doing the craft which was really easy to do (good for me!) and looked fantastic when finished.

I have told all the parents of the kids who were at the party about your site.

So thanks once again and no doubt I will be back next year, if not before!


Olivia Welsh
Donaghcloney, Craigavon, Northern Ireland



Hi Helen,

I was more than happy with the service and parcel I received, thank you.

I bought a set of Shrinkles as a stocking filler for my son.

I used to love 'Shrinkydinks' when I was little and was so excited to find that they're still available.

Can't wait to help him make them!

If all goes well, I'll order more as gifts for friends' children.

Best wishes,

Victoria Foster
Up Holland, Lancashire




I was very pleased with my recent order and the speedy service.

I have already recommended you to my family and friends.

Hope you hear from them soon.

Thank you,

Sue Jones
Hartlepool, Durham



Dear Helen,

Thank you for the recent order I received from you.

The order arrived promptly as did your emails advising me of its progress.

The items ordered were exactly what I wanted and arrived in perfect condition.

I would not hesitate to use you again and will happily recommend you to my friends.

Many thanks,

Carol Drake-Lee
Warwick, Warwickshire



Dear Helen,

I thought the service was excellent - speedy and efficient and excellent communications - and of course the prices were very reasonable.

Your website was easy to navigate and I ended up buying lots more than I originally intended to!

The items are all exactly what I ordered.

Many thanks,

Caroline Maude




Just to let you know, the parcel arrived this morning and the product is perfect!

Now on its way to Australia for my niece!

I will be recommending you to all my friends.

Many thanks,

Jason Goodall
Nottingham, Nottinghamshire




I came across your website when a local stockist couldn't provide me with a Shrinkles product.

My mum was struggling with ideas for children's presents also, so having seen the types of crafty products on your website, I recommended them as something a bit different, and very reasonably priced, hence the larger order for her.

I was really impressed with the service received - your website is clear and informative, and ordering is straightforward.

Delivery was quick, especially my mum's parcel, which arrived the same day as mine, and we were both very pleased with the items ordered.

I think the children concerned will gain a lot of pleasure from them.

I look forward to ordering again in future - I enjoy crafts myself and think products for children provide a great opportunity for more 'wholesome' activity, and which can be done as a family!

Thanks again!!

Kate Phillips
Newport, Gwent, Wales



I was very happy with your service.

I was very pleased with the products I received and the prompt arrival of them.

I would definitely order from you again and recommend you to others.

Kirsty Hodgson
Sevenoaks, Kent



Hi Helen,

I was very impressed with your website and with the goods received which were of excellent quality.

The packaging was excellent and goods were received promptly.

I will definitely consider ordering from you again.

I am also very impressed with your craft ideas.

I will recommend you to parents from my girls' school.

I have 2 girls aged 7 and 8 who both love arts and crafts or "sticking and gluing" as they call it!

We will no doubt revisit your site in 2008.

Best wishes for Christmas and the New Year.

Susan McMahon
Gateshead, Tyne & Wear



Hi Helen,

Thank you for sending the things I ordered - they are great.

The kids are going to love them.

I have added you to my favourites as I will definitely be returning to your site for their birthday presents.


Pam McGlynn
Bonnyrigg, Midlothian, Scotland



Hi Helen,

I was extremely pleased with the service you provided, you sent me an email to let me know when you dispatched the goods.

When my order arrived it was in a box and my items were carefully wrapped in bubble wrap, so they arrived in great condition.

It is a Christmas present for a member of my family who loves these and they have been difficult to find.

So I was very pleased to find that you sell them.

I would highly recommend you to my friends and family and will definitely use your services again.

Kind regards,

Brian Grandis
Enfield, Middlesex




The service I received was good, as the parcel was delivered very quickly.

The parcel was well wrapped and arrived in good condition.

The items I received were the ones I ordered.

I was happy with the service I received, and would order from you again.


Nigel Cotterill
Newton Abbot, Devon



Hi Helen,

The learning to knit parcel has arrived.

It has not been opened yet as it is a present from Santa.

Your service is excellent. If all on-line shopping was as quick and easy, life would be a doddle.

Many thanks,

Gail Scaife
Brough, East Yorkshire



Hi Helen,

Thank you, I received my order and it was perfect.

It was very easy ordering from you, and I found exactly what I wanted on your site, and therefore ordered it.

The parcel came within 3 days.

It's for christmas, so yes, I will be ordering from you again in the new year as I expect my daughter will want another sequin art to make when she has finished this one!

Many thanks,

Debbie Barnes
Purley on Thames, Reading



Hi Helen,

I am very satisfied.

Your web site was easy to use and my order came very promptly.

I'm sure my daughter will be very pleased when she opens them for Christmas.

Would definitely recommend you to friends and family.

With many thanks,

Wendy Irving
East Ham, London



Dear Helen,

I received the parcel today.

I appreciated the more personal touch I received when ordering from yourself.

The parcel was well packaged so that the inside box was received in perfect condition.

I also appreciated the initial correspondence to let me know that the parcel was on its way.

Thank you very much.

I would definitely feel confident enough to refer your service to a friend.


Joyce Hall
Worsley, Manchester




All received - excellent service, excellent delivery and excellent product.

Thank you,

Jeremy Goff
Cullompton, Devon



Hi Helen,

Couldn't fault service.

Parcel arrived quickly and free P&P was an added bonus!

I'm sure my son will be delighted with it.

Thanks again,

Helen Taylor
Christchurch, Dorset



No problems with my order - arrived very promptly and with no damage etc.

Very pleased with your service and will use again.

Thank you,

Emma Palmer
Exeter, Devon



Hi Helen,

I was very pleased with the quality of goods I ordered, and the speed of your service.

Foam stickers are something I don't normally use in my craftwork, and I don't have young children that would appreciate your items, but I will definitely be recommending your site to friends, with or without children.

After looking around all the products you sell, I must say that your prices, for quantities of items, with the added bonus of free postage, must be a delight for families, as it will make crafting affordable for many.

Thank you,

Glynis Shallcross
Stockport, Cheshire



I was very satisfied with the order and the service was excellent.

The goods came very quickly and I would order from you again and recommend other people as well.

Thank you,

Tracy Niblett
Birmingham, West Midlands



Hello Helen,

I thought the service was very good - quick and efficient.

The products were well packaged, so arrived in good condition.

The products themselves appear to be as your website described.

I thought your website was easy to use.

Its very likely that I'll use your site again, and wouldn't hesitate to recommend it to others.

The items I purchased were gifts for my daughter, who'd been very specific about what she'd wanted, so I didn't really look elsewhere within your site, although it is now in my 'favourites'.


Tina Cooper
Chatham, Kent



Dear Helen,

Your service was brilliant and I am sure that our Grandaughter will be thrilled to bits with her gift.

It was on her wish list for Christmas.

I will keep your details by me and pass onto family and friends.


Margaret Inkley
Buckingham, Buckinghamshire



Hi Helen,

The service was excellent and I would certainly recommend you to family and friends.

Thank you,

Barbara Towler
Hartlepool, Tees Valley



Hello Helen,

I would love to express my thanks to you for stocking an amazing cross-stitch starter kit specifically for children.

My niece is nine years old and is keen to learn how to cross-stitch so I searched quite a few sites on the web looking for a starter cross-stitch kit for a child to give to her for Christmas, but I could not really find anything suitable - you were the only one who sold the exact thing that I had in mind for her: a cross-stitch set with all the necessary equipment and also the set has a variety of gismos to make, giving my niece a good sense of cross-stitch and what she could use it for.

The item was also very reasonably priced - I didn't want to spend a lot in case she decides she doesn't want to pursue the craft - but I'm sure she will love it!

So, I am very happy - your service was friendly, efficient and I am very pleased.

I will definitely recommend you to all I can!!!

Thanks again, kind regards,

Lou Morgan
Barry, Vale of Glamorgan, Wales



Hi Helen,

Just wanted to say thanks very much for the fast and efficient service - really impressed from start to finish!

I was delighted with the products and will definitely order again.

My daughter loves any type of craft so I will certainly be adding you to my "favourites" list!

Many thanks,

Karen Thornton
Plymouth, Devon



Just received my order.

Very pleased with products and what an excellent fast service.

That's a couple more Christmas presents sorted!

Will be back soon!

Many thanks,

Gail Tait
Donaghcloney, Craigavon, Northern Ireland



I was really happy with the service and the wide choice of products on your site.

The cross stitch kit was the perfect find after a long search and the quick delivery of my order was much appreciated.

I have already recommended you to several friends.

Laura Farquahr
Thurso, Caithness, Scotland



The item I ordered arrived on Monday and I am very pleased with it.

I bought this for my niece for Christmas as she is keen to learn cross stitch and make pictures like mum does.

I was very impressed by the video clip which explained clearly what was in the box - in fact I don't think I would have had such clear descriptions in some of the shops dealing with this kind of crafts.

I have recommended this site to a friend and will have no hesitation in recommending it to anyone looking for craft items.

Thanks again for an excellent service.

Catherine Bruce
Perth, Perthshire, Scotland



I was very happy thank you, and I'm sure once my daughter opens her presents this week she will be happy too.

I have bookmarked your site for future reference and will probably be visiting again.

I will of course recommend you to friends.

Lovely personal service, nice change from the usual e orders!

Christine Warren
Plumpton Green, East Sussex



I was really pleased with what I ordered from you.

This was my second order and I would not be ordering again if I was not.

I am a granny who lets grandchildren in among my craft things (supervised) with the result they are now asking for craft boxes for themselves.

Your site is ideal as there is such a variety on there.

I have already told friends about your site.

I like the projects too.

All goes to make happy children who like to be occupied.

Keep it up Helen

Eileen Lawrence
Montrose, Angus, Scotland



I found your website really easy to use and the delivery was great.

The kids love the Shrinkles and I will be ordering some more for presents for my kids friends when they are invited to parties.

Thanks and I will order again.

Gillian Paine
Coulsdon, Surrey



The parcel arrived promptly and the site itself was easily navigated.

I will recommend you to my friends as we have been looking everywhere in the shops for the product.

I have a Tracey Beaker fridge magnet that has pride of place on my fridge!!

Thanks again for everything.

Marcella McCleave
Belfast, Co. Antrim. Northern Ireland



Thank you for my order. It was received very promptly.

I thought your website was excellent, very easy to use and I was able to find the item I had in mind. It is a present for my daughter and I can't wait to get her started on knitting.

We will definitely be visiting your site again.

Julie Goldie
Woking, Surrey



I was delighted with what I ordered and the speed of delivery.

I really liked the fact that postage was free and that would make me come back to you again.

It was a very easy shopping experience and I would happily recommend you to friends.

I'm not a mum and was just getting bits to keep my young nieces amused when I have to do my duty (determined to be a cool aunty that does cool things with them).

Thank you.

Carey Hutchinson
Matlock, Derbyshire



Thanks for the great service you provided for the purchase of the Shrinkles for my son.

I have no complaints at all and you don't need to change a thing!

We received the item in super quick time and were very grateful that you kept us informed as to when you were sending the item etc.

Once again, many thanks.

Mike Vinnicombe
Crediton, Devon



I was extremely impressed with the level of service I received from you and will certainly be using you again for future parties.

The children all loved their party bags right from the youngest which was around 4 to the eldest around 12!

Thank you very much for the excellent way the party bags were presented in the boxes too, the attention to detail was very impressive!

You also kept your word when you said you would be despatching them to me the next day. It was one thing off my mind to worry about when they arrived EXACTLY on time!

Once again thank you!

Kay Coleman
Hornchurch, Essex



Thank you for the quick delivery and excellent communication with me.

I am very pleased with my products and will definitely recommend you to my guiding friends.

Thank you.

Angelina New
Eastleigh, Hampshire



Thanks so much for the party bags. They arrived this morning, wonderfully packaged, and I'm really pleased with the whole order.

An extra thank you too for the additional free party bag for the little guy.

I'm not really big on parties usually, but when I'm organising the next one I will be buying from your site.

Lesley Lock
Rushden, Northamptonshire



Thank you for such prompt delivery of my order - great to get such good service.

We're looking forward to using the Shrinkles this evening and there'll be about 10 youngsters feverishly colouring and watching them shrink!

I'm sure we'll be in touch again soon.

Many thanks.

Sarah Harris
Stowmarket, Suffolk



My order was received promptly and everything was ok.

I was very satisfied with the service.

I will definitely recommend your website to friends and probably use you again myself.


Kathryn Hill
Scunthorpe, North Lincolnshire



We were very happy with the service and the speed of delivery, and my daughter was pleased with her Shrinkles.

Chris Rumford
Camberley, Surrey



Many thanks for the parcels - my goddaughter was very pleased with them and they arrived quickly & well packaged.

Good website, good products & a good service so I will certainly recommend & use you again.

Adam Wilson
Lymington, Hampshire



I was really happy with the service you provided.

I received the stickers the following day, which was much quicker than I expected.

I will definitely be ordering from you again and wouldn't hesitate to recommend you to friends and family.

Emma Whitfield
Ellesmere Port, Cheshire



I was very happy with the ordered goods. I will tell my friends and family about you. I now have 5 grandchildren and when I need something in the future I will have your details on hand.


Anja Van Breevoort
Harrogate, North Yorkshire.



The kids really enjoyed building the photo albums!

Your website is so easy to navigate and full of great ideas and products.

I’ll definitely be back again and recommend you to other mums!

Paula Higginson
Manchester, Lancashire.



I am very happy with the service and products I received and I am very happy with the service and communication I personally have received from you.

The products were for my goddaughter.

I will definitely order from you again and recommend you to friends and family.

I look forward to ordering from you in the future.

Rebecca Pritchard
Bromley, Kent.



The service is great and my children have been creating ever since the delivery arrived.

Good prices and great selection.

I have already recommended you to all the school mums and to family as well.

Tash Warner
Oxford, Oxfordshire.



I was delighted with your fast service and will use you again in the future.

Liz Beecher
Stroud, Gloucestershire.



The items I ordered are great and with good service.

The items I ordered recently arrived after 10 days but that was due to the postal strike and not you, as you posted them the day I ordered.

The items will get used as it's still raining here!

I will definitely use your site again.

Thank you very much.

Moira Summers
Lenzie, Glasgow, Scotland.



The order was just right and arrived very promptly - thank you. I will certainly order from you again.

Joyce Smith
Waltham Abbey, Essex



I just wanted to send you a quick Email to say thank you for the very quick delivery and excellent service.

I received my order of Shrinkles today, which is pretty good as sometimes, as we are in Orkney, people use that as an excuse and say they can't deliver them quickly.

I will be shopping with you again soon!!!

Leah Rendall
Kirkwall, Orkney, Scotland.